Attorneys

In this Chain Store Age article, Alexei Klestoff discusses New York City’s proposed rules for automated customer service systems, which aim to end the “doom loop” of irrelevant menus and unhelpful responses that leaves customers stuck. The proposal would...

In this TechEDGE article, Brenda Leong discusses how enterprises can prepare for the growing risks of deepfakes and AI-generated deception, emphasizing that the response has to go beyond cybersecurity teams and detection tools. Brenda explained that effective preparation starts...

In this National Law Journal article, Zach Lerner discusses the legal risks facing online retailers after Shein Global Holdings disclosed it faces potentially $80 million in fines tied to an ongoing FTC investigation, which reportedly centers on delivery delays...

In this Sports Betting Operator article, Whitney Fore and Melanie laCour explain the evolving regulatory landscape for historical horse racing machines and online pari-mutuel-backed games, which offer casino-style gaming experiences in states that don’t otherwise permit traditional slot machines or iGaming....

In this Law.com article, Kandi Parsons unpacks California Gov. Gavin Newsom’s signing of two landmark bills regulating children’s social media and AI chatbot use, offering insight into why large tech companies often find value in a uniform regulatory...

In this Law360 article, Kandi Parsons breaks down Meta’s record settlement with 52 state and territorial attorneys general, which resolved claims that the company knowingly hooked kids on Facebook and Instagram. Kandi noted that the settlement’s youth safety requirements...