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FTC, State AG, & Other Regulatory Investigations

Federal Trade Commission

We have significant experience guiding clients through all aspects of FTC investigations — responding to CIDs, meeting with Commission staff to discuss and address their concerns, and negotiating settlements. These investigations have involved a wide range of issues, including claims for deception and/or unfairness under Section 5 of the FTC Act, concerns about privacy, data security, COPPA, and cross border data transfers. We also have represented clients in investigations involving advertising practices such as those relating to the FTC’s testimonial guidelines.

Our team’s understanding of the investigative process and regulatory concerns comes from time spent both inside and outside of the government, including in the FTC’s Department of Privacy and Identity Protection. Through this experience, we have developed a strong reputation for being firm and reasonable advocates. We are not afraid to push back where appropriate, but we do so in a way that is professional and credible. When investigations go forward, we can help clients evaluate their options, and arrive at decisions that make the most sense for their business.

State Attorneys General

As with the FTC, we have experience both inside and outside state government, which helps us to advise clients of various sizes and in different industries. We have worked closely with Attorneys General in numerous states, including those that have been active in privacy and technology-related issues. Again, our approach has allowed us to have open, constructive dialogue with government attorneys, which has enabled us to better understand their concerns and to work to address them in ways that make the most sense for our clients.

Billing That Works the Way You Do

We aren’t a typical law firm and we don’t bill like one either. We customize our billing practices to fit each client’s needs—building flexibility, transparency, and trust into every engagement. Whether through flat fees, monthly retainers, or competitive hourly rates, we focus on delivering clear value and predictable results, so you can plan confidently and stay focused on what matters most.

  • <h5>MONTHLY RETAINERS</h5>
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    MONTHLY RETAINERS

    We handle all of the legal work in a given area or subject matter for a monthly retainer, which we can adjust upward or downward as the work ebbs and flows.

  • <h5>FLAT/PROJECT FEES</h5>
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    FLAT/PROJECT FEES

    Under this model, we take the risk that we have underestimated the time that needs to be spent. If it takes longer, you still don’t pay more. If we are very efficient, we get the benefit of our efficiency.

  • <h5>COMPETITIVE HOURLY RATES</h5>
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    COMPETITIVE HOURLY RATES

    Because we work collectively to solve your problems, a majority of our attorneys are available for the same hourly rate, except our Fellows and Junior Attorneys who bill at lower rates and are perfect for tasks you don’t want to pay a legal veteran to do.

What clients are saying...

“I always feel like I get a calibrated response from ZwillGen on how to deal with particular types of issues. I think they are a friendly bunch of lawyers and do top notch work in terms of client service.”

Chambers Respondent

“ZwillGen provides a rapid response, dependability, quality service, and knowledge in the subject matter.”

Chambers Respondent

“ZwillGen specializes in all things privacy and data security. We use them for all of our privacy litigation and I find their advice to be extremely practical, business-friendly, and easy to implement.”

Chambers Respondent