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Law Enforcement & Surveillance

We advise some of the world’s most prominent technology companies on their rights and responsibilities in responding to requests for user information from law enforcement, criminal defendants, and civil litigants.

Our team includes recognized thought leaders who have published articles, taught courses, and trained state, federal, and international law enforcement on laws related to lawful access to subscriber data. We handle Electronic Communications Privacy Act (ECPA) issues daily and bring deep, practical experience to every matter.

We also advise clients on developing subpoena compliance programs and playbooks. Whether the issue involves CALEA, ECPA, FISA, or RIPA, or determining how best to refer a case to law enforcement, we help clients navigate complex obligations efficiently and effectively.

Clients rely on us for our detailed knowledge of the justice system, strong relationships with law enforcement, and extensive experience supporting in-house law enforcement response teams.

Our Capabilities

  • Policy & Process Development – Create and implement consistent compliance policies, review individual legal process, and interface directly with law enforcement.
  • Litigation Support – Manage compliance-related litigation, including motions to compel, motions to quash, and protective orders.
  • Cross-Functional Coordination – Advise on privacy, security, customer service, tool development, and public policy.
  • Global Compliance Frameworks – Develop and implement both U.S. and international law enforcement compliance principles, policies, and procedures that allow clients to address surveillance laws, blocking statutes, and data retention requirements.
  • External Engagement – Represent clients before key external constituencies including law enforcement entities, other government agencies, congressional bodies, and industry groups.
  • Challenging Process – Challenge overbroad or inadequate law enforcement process and non-disclosure orders.
  • Transparency & Audits – Assist in preparing transparency reports and audit compliance files.

Billing Philosophy

We believe the existing hourly law firm model is outdated and misaligns the interests of lawyers and their clients. That’s why we have alternative pricing models. On every matter, our goal is to find the right pricing structure to align our incentives with your success.

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Trusted by some of the biggest names in tech.

“ZwillGen has become an essential partner, even an extension of our team, over the past year. Their ability to quickly and thoroughly provide subject-matter expertise, thoughtful guidance, and overall support has been a game-changer as our company navigates the complexities of all that comes with hyper-growth in this industry.”

Sara Haven, LogicGate

“ZwillGen attorneys are second to none in their expertise, efficiency, and value-add to their clients.”

Will Cooper, Fortinet

“I have ZwillGen on speed dial. Their deep substantive knowledge of our industry and the inner workings of start-ups enable them to offer pragmatic, actionable guidance quickly and at great value.”

Stephanie King, Former GC, AdRoll