In this Law.com article, Andrew Eichen helps explain why legal teams could be risking client confidentiality when using AI-powered transcription tools. These types of software train their models with users’ conversations, allowing the ensuing transcriptions to be a potential output for a future third party. Andrew added that by using these transcription tools, users are creating more content that would be released in a potential cyber-attack.
Users seeking transcription software should find one with a “zero day data retention policy,” he said, in which “the company is processing your data and then within a very short period that day or 24 hours, they’re deleting that data for those servers.”
View the original publication here. Please note that this article is paywalled.