In this Total Retail article, Zach Lerner, Melissa Maalouf, and Ben MacLean explain what online marketplaces need to know about the INFORM Act, which is receiving increased attention from Congress and the FTC after going into effect more than two years ago. The FTC was recently criticized for its lack of enforcement of the act, prompting the Commission to enforce its first action of the act, against online marketplace Temu, for failing to provide consumers with required information and tools to help them avoid and report stolen, counterfeit, or unsafe goods while shopping online.
